Partners Management System
Develop an effective multichannel outreach strategy (Email, SMS, Zalo, Social Media)
Create scripts and manage customer inquiries to optimize workflow.
Implement the outreach strategy with AI tools to broaden customer reach, while meeting directly with key partners.
Provide consultation to creators regarding the YouTube Shopping Affiliate program and platform-related activities on YouTube (policies, best practices, etc.)
Hunting KOLs, KOCs Strategy
Conduct research and analyze trending content categories on TikTok to identify and curate TikTokers that align with the program's target criteria.
Develop a daily data collection checklist and establish workflows for creator engagement.
Evaluate channel quality and collect at least 40 valid accounts daily.
I assisted the project leader in developing a team workflow system and worksheet in Google Sheets, leveraging functions like VLOOKUP and IF to enhance efficiency and save time when working with large amounts of data.
Researching & Collecting Data
Support partners throughout the onboarding process.
Update partner information on the Metub Creator Platform management system.
Follow up the contract signing progress.
Onboard Processing
Manage partner relationships on the working system.
Provide daily and weekly reports to the leader on work performance.
Reflect on work efficiency for better handling of follow-up cases.
Dashboard